9 April 2020
Your privacy is very important to DigiState. We, therefore, comply with the privacy law. This means that your data is safe with us and that we always use it properly. In this privacy statement, we explain what we do with the information we collect about you on the website of our hosting company https://www.digistate.nl.
If you have any questions or would like to know exactly what information we store about you, please contact DigiState.
Ordering Process
When you place an order with us, we use your personal data to be able to handle the order properly. We also receive information about your payment from your bank or credit card company.
Therefore, we use your payment details, name, address, gender, e-mail address, telephone number and billing address. We need this because of the contract we have with you. We keep this information until your order is completed and seven years thereafter (that is the legal retention obligation).
Portal Access
With our portal, you get access to a management environment where you can set, specify and change things yourself. We keep track of what you have done and when, so that there is evidence of this.
We use your name and address data. We need this because of the contract we have with you. We store this information for up to six months after the end of service delivered to you.
Taking out a Subscription
You can take out a paid subscription at our website https://www.digistate.nl, whereby we use your personal data to process the payment.
For this, we use your billing address, telephone number, payment details, e-mail address, name, address and gender. We need this because of the contract we have with you. We keep this information until you cancel the subscription and seven years thereafter (that is the legal retention obligation).
Contact Form and Newsletter
You can ask us questions or make requests using the contract form.
We use your e-mail address, telephone number, name and address details. We have a legitimate interest in this. We keep this information until we are sure that you are satisfied with our response and three months thereafter to ensure easy access in case of follow-up questions. In this way, we can also train our customer service to become even better.
You can subscribe to our newsletter. Here you can read news, tips, and information about our products and services. You can cancel this subscription at any time. Every newsletter contains an unsubscribe link. You can also change your preferences via your account or via the portal.
We will only add your e-mail address to the list of subscribers with your permission. This information is saved until you cancel the subscription.
Your Account
To access certain parts of our website you must first register. You must then provide information about yourself and choose a username. With this information we create an account, on which you can log in with your chosen username and password.
We use your name, address, telephone number, e-mail address, billing address, payment information and gender. We need this because of the contract we have with you. We keep this information until you cancel the account and six months thereafter.
We save this information so that you do not have to enter it repeatedly and so that we can approach you more easily if necessary.You can adjust your data andpreferences via your account whenever you want.
Advertisement
We would like to send you advertising about offers and new products or services. We do this:
- via social media
You can object to this advertising at any time. You can block us or use the unsubscribe option. You can also change your preferences via your account or via the portal.
Sharing data with other companies or institutions
We only give your personal data to other companies or institutions if it’s necessary for providing the service or if we are legally required (for example if the police requests it in the event of a suspicion of a crime).
We work together with certain companies. These partners can, therefore, receive your personal data. This is necessary to be able to deliver what you have purchased.
Cookies
The website from our hosting company uses cookies. Cookies are small files in which we can store information so that you do not always have to enter it. But we can also see that you visit us again.
You can disable the use of cookies through your browser, but some things on our hosting company‘s website may not work properly anymore. How to disable the cookies:
Google Chrome: launch Google Chrome and click on the little three dots in the top-right corner, select Settings. Scroll down to the very end of the page. Click the little Advanced link at the bottom of the page. Under the Privacy and security section, find the Content settings entry and click it. To disable cookies, flip off the switch next to Allow sites to save and read cookie data (recommended).
Firefox: Open Firefox, click on the three lines at the top-right of your screen and then click Options. Choose the Privacy & Security category on the left. Click on the option to block Third-Party Cookies and Trackers. Scroll down to find the Block cookies and site data option, select the All cookies option. To re-enable cookies, follow the same steps, but choose the Accept cookies and site data option.
Purpose: Functional
These cookies enable the site to provide upgraded functionality and personalization. They might be set by us or by 3rd party suppliers whose services we have added to our pages. On the off chance that you don’t permit these cookies, some or all these services may not function properly.
Social Intents
We use Social Intents cookies to provide you with the online chat functionality and, therefore, support when you visit our site. The data collected via Social Intents is aggregated, thus, anonymous, unless you decide to share with us your personal information through online chat.
Purpose: Analytics and Research
These cookies permit us to count visits and traffic sources so we can improve the performance of our site. They help us realize which pages are the most and least visited and understand how visitors move around the site. All data these cookies gather is aggregated and, therefore, anonymous. On the off chance that you don’t permit these cookies, we won’t know when you have visited our site, and won’t have the option to monitor its performance.
Google Analytics
We use Google Analytics to keep track of how visitors use our website. We have entered into a processing agreement with Google. It contains strict agreements about what they can keep. DigiState has completely anonymized the cookies of Google Analytics and therefore we may place them without permission.
Purpose: Advertising and Targeting
These cookies are set through our site by our advertising partners. They might be utilized by those organizations to create a profile of your interests and show you adverts on different websites. They don’t store your personal data yet are based on recognizing your browser and device. If you don’t permit these cookies, you will encounter less targeted advertising.
Facebook
We use Facebook cookies to track how our users are using the website, these cookies also help our users share our pages’ information and comment on this social network. In addition, the consent to these cookies allows us to show advertisements on Facebook according to visitors’ interests and remind what pages they have visited in the past. The expiration date of the cookies is set to 365 days.
LinkedIn
We use LinkedIn cookies to track how our users are using the website, these cookies also help our users share our pages’ information and comment on this social network. In addition, the consent to these cookies allows us to show advertisements on LinkedIn according to visitors’ interests and remind what pages they have visited in the past. The expiration date of the cookies is set to 365 days.
Security
The security of personal data is very important to us. We ensure that your data is properly secured with us. We always adjust the security and pay close attention to what can go wrong.
Changes to this Privacy Statement
When the website of our hosting company changes, we must of course also adjust the privacy statement. Always pay attention to the date above and check regularly for new versions. We will do our best to announce changes separately.
View, Change and Delete your Data
If you have questions or want to know what personal data we have about you, you can always contact us. See the contact details below.
You have the following rights:
- get an explanation about what personal data we have and what we do with it
- see the precise personal data that we have
- correct errors
- remove outdated personal data
- withdraw permission
- object to a specific use
Please note that you must always clearly state who you are, so that we are sure that we will not modify or delete data from the wrong person.
File a Complaint
If you believe that we are not helping you in the right way, you have the right to submit a complaint to the regulator – the Dutch Data Protection Authority.
Contact Details
DigiState B.V.
Fultonbaan 16
3439 NE Nieuwegein
Netherlands
juridisch@digistate.nl
030-2074400